INTRODUCTION TO SERVICE DESIGN
So you have heard about service design before or maybe not. But you now damn right that things are not the way it ought to be here: bad user experience on websites, delayed buses and disorderly queue in banks...And so on..
Digital and the internet has allowed companies to focus more on what customers want. But are we getting it right here? what do we change? How?
Be the first to know and join Service Design Lagos as we host the first ever service design event in Nigeria.
Register here to reserve your coffee + croissant: bit.ly/servicedesignLA
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